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Temporary Patient Advocate

Company: VirtualVocations
Location: Moreno Valley
Posted on: November 1, 2024

Job Description:

A company is looking for a Temporary Inbound Patient Advocate (Remote).



Key Responsibilities

Communicate with patients and healthcare providers through various channels
Handle inquiries related to products, insurance billing, and test results
Collaborate with multiple departments to resolve customer issues and improve service


Required Qualifications

1-3+ years of customer service experience, preferably in healthcare or biotechnology
Experience using customer service applications, such as Service Cloud and Salesforce
BA/BS preferred but not required
Ability to work in a HIPAA compliant environment
Must have a remote workspace that meets HIPAA compliance standards

Keywords: VirtualVocations, Highland , Temporary Patient Advocate, Other , Moreno Valley, California

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