Client Engagement Consultant
Company: VirtualVocations
Location: San Diego
Posted on: February 4, 2025
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Job Description:
A company is looking for a Client Engagement Consultant (CEC) to
enhance customer engagement and retention.
Key Responsibilities
Implement strategies to reduce customer churn and increase
retention rates
Analyze customer data and collaborate with cross-functional teams
to improve the customer experience
Identify opportunities to expand the customer's current suite of
products through consultative engagement
Required Qualifications
Experience in customer service, account management, or a similar
role
Working knowledge of Salesforce, Zendesk, Google Apps, and
Microsoft Office
Aptitude for active listening and process improvement
Self-motivation and comfort navigating ambiguity
Experience in a fast-paced startup environment or similar
setting
Keywords: VirtualVocations, Highland , Client Engagement Consultant, Professions , San Diego, California
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